Terms and Conditions

Estimated delivery time to other EU-countries is 1-7 business days. Our main warehouse is in Jyväskylä, Finland and we will deliver packages every working day (monday-friday).

If a product is out of stock or the delivery time is longer, we will contact you personally by phone or e-mail.

Processing time for orders is 1-7 working days, normally we will process orders every working day (monday-friday).

If the product is to be sent on a certain date, it must be mentioned separately, for example, when placing an order. We try to pay attention to the customer’s need, if possible.

With your delivery you will get a list of products bought which acts as a receipt for your purchase and guarantee.
Prices are inclusive of VAT 24%.

International shipping disclaimer

The customer is responsible for any given order information such as delivery address or other necessary information, import fees, such as custom duty, VAT, package handling and custom clearance etc., in the destination country. The fees vary around the world, and it is impossible for us to keep account for every destination and collect the fees in advance. Please, make sure that you are aware of possible import expenses in your receiving country. Customs and local post office will help you with the information. If the import fees are not paid at the time of the delivery, the package will be returned, and you will not receive a refund for the shipment.

You can contact us by email sales [at] taombilliards.com or by filling the contact form here: Contact.